Last updated: 20.08.2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.karolinafotyga.com (the “Website”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

The data controller responsible for your personal data is:

Karolina Fotyga-Lipinska "Therapy & Counseling"
Email: hello@karolinafotyga.com
Address: Oginskiego 2, 85-092 Bydgoszcz, Poland

2. Personal Data We Collect

We may collect and process the following personal data when you interact with the Website:

- Contact Information: name, email address, phone number (if you contact us directly or via forms).
- Booking Data: information you provide when scheduling an appointment via Calendly.
- Newsletter Subscription Data: email address when you sign up through Flodesk.
- Technical Data: IP address, browser type, device, operating system, and usage data collected automatically by Wix and analytics tools.
- Communication Data: information you provide when you send us a message or inquiry.

3. How We Use Your Data

We use personal data for the following purposes:

- To provide services and manage your appointments (Calendly).
- To respond to inquiries and communicate with you.
- To send newsletters and updates (Flodesk, only with your consent).
- To improve and maintain the Website, including analyzing visitor behavior (Wix analytics).
- To comply with legal obligations.

4. Legal Bases for Processing

We process your personal data under the following legal bases (Art. 6 GDPR):

- Consent – e.g., subscribing to newsletters, accepting cookies.
- Contract – when booking appointments or using services you request.
- Legal obligation – where required by law (e.g., tax records).
- Legitimate interest – ensuring website security and improving services.

5. Third-Party Services

We do not sell your personal data. We may share data with trusted third-party service providers who process it on our behalf:

- Wix.com Ltd. – website hosting, analytics, and security (data may be stored outside the EU, with safeguards such as Standard Contractual Clauses).
- Flodesk, Inc. – email marketing platform, used to send newsletters and manage subscriptions (data stored in the U.S., GDPR safeguards apply).
- Calendly, LLC – scheduling tool to manage appointments (data stored in the U.S., GDPR safeguards apply).

These providers may store data outside the EU/EEA, but adequate protection measures are in place.

6. Cookies and Tracking

This Website uses cookies and similar technologies provided by Wix and third parties to:

- Ensure the Website functions properly.
- Analyze usage and improve performance.
- Support marketing and personalization.

When you visit the Website, you will be asked to accept or decline non-essential cookies. You can also manage or disable cookies in your browser settings.
👉 For detailed information about the types of cookies we use, their purpose, and how you can manage them, please see our Cookie Policy.

7. Data Retention

We retain personal data only as long as necessary for the purposes described:

- Contact/booking data: kept as long as needed to provide the service, plus as required by law.
- Newsletter data: kept until you unsubscribe.
- Technical/analytics data: retained according to Wix and third-party provider settings.

8. Your GDPR Rights

You have the following rights regarding your personal data:

- Access – obtain a copy of your data.
- Rectification – correct inaccurate or incomplete data.
- Erasure – request deletion of your data (“right to be forgotten”).
- Restriction – request limited processing.
- Data portability – request transfer to another provider.
- Objection – object to processing based on legitimate interests or direct marketing.
- Withdraw consent – if processing is based on consent.

To exercise these rights, please contact us at hello@karolinafotyga.com. You also have the right to lodge a complaint with your local Data Protection Authority.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Karolina Fotyga
Email: hello@karolinafotyga.com
Website: www.karolinafotyga.com